Last Updated: 7/July/2026
Welcome to the website of Rawabit FM .Please read these Terms and Conditions (“Terms“) carefully before using our website or availing any of our facilities management services. By accessing this website or requesting any of our services, you agree to be bound by these Terms. If you do not agree, please do not use the website or our services.
Note: We’ve used “Rawabit FM” based on your email domain
1. Definitions
• Rawabit FM, a company registered in the Kingdom of Saudi Arabia under Commercial Registration No. [1010880033].
• Any natural or legal person who uses the website or requests facilities management services from the Company.
• “Services”: Includes, without limitation, preventive and corrective maintenance, general cleaning, security and safety management, building and facility management, energy management, and any additional services offered via the website or agreed upon directly with the Company.
• “Website”: Refers to [https://rawabitfm.com/] and any related mobile applications, if applicable.
2. Scope of Services
The Company provides facilities management services to individual clients, private entities, and government bodies, including but not limited to:
• Preventive and corrective maintenance of facilities and equipment.
• General cleaning and sanitation services.
• Security and safety management within facilities.
• Energy management and sustainability services.
• Technical support and oversight of subcontractors.
The detailed scope of services, service level agreements (SLAs), pricing, and contract duration will be specified separately in a dedicated service agreement or contract executed between the Company and the Client. These Terms are supplementary to, and not a substitute for, that agreement.
3. Acceptance of Terms
By using the website, submitting a service request form, or contacting us for a quotation or service, you acknowledge that:
• You are at least 18 years of age, or you are acting on behalf of a legal entity with full authority to contract on its behalf.
• You have read, understood, and agreed to these Terms in their entirety.
• You will provide accurate and truthful information when contacting us or completing any forms on the website.
4. Use of the Website
Users of the website agree to:
• Not use the website for any unlawful purpose or in violation of the laws and regulations of the Kingdom of Saudi Arabia.
• Not attempt to breach the security or interfere with the performance of the website.
• Not copy, republish, or commercially exploit any content from the website without the Company’s prior written consent.
• Maintain the confidentiality of any login credentials (where a user account exists) and not share them with third parties.
The Company reserves the right to suspend or terminate access for any user found in violation of these Terms, without prior notice.
5. Service Requests and Contracting
• Submitting a contact form or a request for a quotation via the website does not, by itself, constitute a final contractual agreement with the Company; it is treated as a preliminary request subject to the Company’s review and approval.
• A binding contract between the parties comes into effect only upon execution of a formal service agreement or an approved purchase order signed by both parties.
• The Company reserves the right to decline any service request without providing reasons.
6. Fees and Payment
• Fees and pricing for services will be specified in the contract or quotation issued to the Client, and may vary depending on the scope of work, contract duration, and facility location.
• Amounts due shall be payable according to the schedule and terms agreed in the contract (e.g., advance payment, periodic installments, or milestone-based payment).
• In the event of late payment, the Company reserves the right to apply late payment charges and/or suspend services until outstanding amounts are settled, as set out in the contract.
• Any prices published on the website, if applicable, are for indicative purposes only and may exclude Value Added Tax (VAT) unless expressly stated otherwise.
7. Client Obligations
To ensure proper delivery of services, the Client agrees to:
• Provide the technical team with safe and reasonable access to the facility subject to the service.
• Provide the Company with accurate information regarding the facility, equipment, and any known hazards.
• Promptly report any faults or emergencies requiring urgent intervention.
• Settle financial dues in accordance with the agreed payment terms and deadlines.
8. Intellectual Property
All rights related to the website’s content, including without limitation text, logos, designs, graphics, and software, are the exclusive property of the Company or duly licensed to it, and may not be used, copied, or distributed without prior written consent.
9. Limitation of Liability
• The Company makes reasonable efforts to ensure the accuracy of information published on the website, but does not guarantee that it is entirely free of errors or continuously up to date.
• To the extent permitted under applicable Saudi law, the Company shall not be liable for any indirect, incidental, or consequential damages, or loss of profit, arising from the use of the website.
• The Company’s liability with respect to actual services rendered shall be governed by the liability and indemnification provisions set out in the signed service agreement between the parties, which shall prevail in the event of any conflict with these Terms.
• Nothing in this section limits any rights or guarantees that cannot be excluded under applicable Saudi regulations, including the Consumer Protection Law.
10. Third-Party Links Disclaimer
The website may contain links to third-party websites for informational purposes only. The Company assumes no responsibility for the content of such websites or their privacy practices.
11. Privacy and Data Protection
The collection and use of personal data of clients and website visitors is governed by the Company’s Privacy Policy, which forms an integral part of these Terms. The Company is committed to processing personal data in accordance with the Saudi Personal Data Protection Law (PDPL). [Insert Privacy Policy Link]
12. Termination
The Company reserves the right to modify or discontinue any part of the website or the services offered thereon at any time without prior notice. The Company also reserves the right to terminate service provision to any Client in breach of these Terms or the signed service agreement, subject to any applicable contractual obligations.
13. Changes to These Terms
The Company may update these Terms from time to time, and the “Last Updated” date at the top of this page will reflect such changes. Your continued use of the website following the publication of any amendments constitutes implicit acceptance of the updated Terms.
14. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws and regulations of the Kingdom of Saudi Arabia. Any dispute arising out of or in connection with these Terms or the services provided shall be subject to the exclusive jurisdiction of the competent courts or arbitration bodies in the Kingdom of Saudi Arabia, unless otherwise specified in a signed service agreement.
15. Contact Us
For any inquiries regarding these Terms, please contact us at:
• Email: info@rawabitfm.com
• Phone: 011 494 2262
• Address: Wadi Al Sahel Street, Ar Rimal, Riyadh 13253, Saudi Arabia (View on Google Maps)